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Purpose and Key Responsibilities
To check and process all tenancy changeovers for clients under instruction from Business Development Managers in line with company guidelines including preparing all necessary documentation
Processing Mid Term adjustments and implementing billing lines on Navision
Raising POs for orders and distributing reports internally
To complete and update trackers daily (Excel)
Sending Meeting Notes to customers in line with company guidelines
Co-ordinating and Administering Regional Lettings Calls
Adhering to Code of Practice process for Long Term Tenancy Agreements
To chase outstanding paperwork from Business Development Managers
To advise internal office staff and external suppliers of tenancy changes
Setting up licenseesā accounts on Navision including billing lines
Liaising with numerous stakeholders across the business
To process all assignment of lease instructions from Business Development Managers
To provide admin support to Operations Directors, Estates and Business Development Managers
To deal with incoming post/general correspondence for Operations Directors, Estates and Business Development Managers
Setting up licenseesā accounts including billing lines and updating premises information on an internal data base (Navision)
Dealing with āNotice to Quitā letters and issuing on behalf of the company
Processing all product discount forms from Business Development Managers
Arranging Inventories/valuations for Business Development Managers
Liaising and actioning internal queries from other accounts, credit control and telesales
Completing agreements in line with departmental KPIs
Ad hoc reports and tasks as required
Work within the guidelines and always maintain GDPR requirements.
Skills and Experience
Ability to build strong relationships across multiple departments
Word, Excel and Outlook skills (including Inbox management and mail merge) essential
High degree of accuracy and attention to detail
Enthusiastic and motivated individual
Strong communication skills
Ability to work under pressure and able to meet tight deadlines
Organised and proactive approach to working by demonstrating versatility and flexibility. The ability to work on your own is a must but equally be able to work as part of a team.
Be able to work at pace in a forever changing environment
Previous experience in processing tenancy agreements is desirable but not essential
