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Operations Co Ordinator
Salary:£23,000 Plus a £2000 Annual Bonus, Paid Quarterly
Hours:Full Time - Monday to Friday - 37.5 hours - 09:00 - 17:30
Credico UK is an outsource sales company formed in the UK in 2005. We offer scalable and highly cost-effective customer acquisition services, to clients across a wide range of industries including utilities, telco and charities, by utilising a growing network of independent sales companies throughout the country. We also now operate across Europe, USA, Canada, Australia and South Africa.?
An exciting opportunity has arisen within our Head Office Team for a new Operations Co Ordinator to lead the operational support for one of our key UK clients. Reporting to the Head of Operations you willbe responsible for co-ordinating the team, to ensure the smooth running of the day-to-day operations for this account, calculating commission payments and keeping on top of trends in data to accurately report to key stakeholders.?
The main duties of an Operations Co Ordinatorare:
Day-to-day support for the Sales Teams, Account Managers and clients to improve operations, and support an increase in sales quality and quantity
Perform related duties as assigned, including issue resolution
Coordinate with the operations team and Manager on tasks related to your account
Understanding sales data and making sure that the right checks and balances are in place to report on data correctly
Responsibility for data processing
Providing KPI reporting and insights
Building and maintaining a strong relationship with the sales teams and client account managers
To apply for the role of Operations Co Ordinatoryou must:
Have strong analytical skills to create and interpret reports
Be proficient in Excel (PIVOTS, VLOOKUP's etc)
Have strong problem-solving skills
Have the ability to work in a fast-paced environment, prioritise effectively and shift focus quickly
Have ability to communicate professionally and succinctly via e-mail, on the phone or in person
Be assertive and proactive in the workplace. Show initiative in your role.
Possess strong organisational and time management skills
Be a good team worker demonstrating loyalty and commitment to the organisation and team members
Benefits:
On site Parking
Quarterly Bonus
Wellness and Wellbeing Scheme
Ongoing support and training
Company money saving rewards
Cycle to work scheme
28 days holiday (plus an additional day for every year you work for the company, capped at 6 & no Bank Holidays)
Company Pension
Equal opportunities for all are a core part of what we do at Credico. We welcome applications from candidates of all backgrounds and endeavour to always run a fair and equal hiring process. We assess and recruit candidates based on competency and potential, irrespective of their gender, ethnicity, sexual orientation or disability status.
If you match the above criteria and feel this position is right for you then please apply by clicking the 'Apply' button.
