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Customer Service Administrator

Hays Business Support
Posted 2 days ago, valid for a month
Location

Chesterfield, Derbyshire S410FT

Salary

£28,000 - £28,000 per annum

Contract type

Full Time

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Sonic Summary

info
  • Hays is seeking a Customer Service Administrator for an international manufacturing organization in Chesterfield.
  • The position is permanent, full-time at 37 hours per week, with a salary of £28,000 plus annual company performance benefits.
  • Candidates should have experience in a similar role within a manufacturing or distribution environment, particularly in customer service or sales administration.
  • Key responsibilities include processing customer sales orders in SAP, providing customer support, and coordinating deliveries.
  • While export experience is preferred, it is not essential; however, sales order processing experience and SAP knowledge are required.

Your new company
Hays are excited to be working on a fantastic new job opportunity in Chesterfield.
Our client are an international manufacturing organisation who are keen to appoint a Customer Service Administrator to join a busy team.
Ideally the successful candidate will have held a similar role previously as a customer service administrator/ sales administrator in a manufacturing/ distribution organisation. Ideally the successful candidate will be a proven technical customer service administrator / sales order processor/ sales administrator.

Key Vacancy Information
Permanent job opportunity
Full time - 37 hours a week
28,000 + annual company performance benefit
100% Office based
Free parking and excellent facilities
Chesterfield location
Close to Junction 29a.

Your new role
You will join a busy Customer Service department and the main purpose of the role will be to process customer sales orders which are received via email in SAP. You will then support an international customer base with the coordination of delivery. Successful applicants will be able to demonstrate the experience to fulfil the duties of the role as outlined below;
- Receiving customers orders via email and processing sales orders onto SAP
- Processing part orders
- Providing customers with order acknowledgements
- Providing full customer support, order updates etc , management of customer records as required
- Work with other departments to progress orders
- Liaise with freight agents to arrange transport, provide packing lists and tracking/ collection details
- Provide customers with export documentation, certs of origin , EUR1 forms and relevant chamber of commerce docs
- Sales invoicing and credit notes

What you'll need to succeed
The successful candidate will be a proven customer service administrator
Ideally you will have some export experience but this is not essential
Sales order processing experience is required
SAP knowledge would be advantageous

What you'll get in return
Permanent job opportunityFull time - 37 hours a week

28,000 + annual company performance benefit
100% Office based
Free parking and excellent facilities
Chesterfield location
Close to Junction 29a.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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