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Your new companyWorking for a leading organisation in Chesterfield you will join a thriving business as a Inside Sales Administrator / Account Manager on a permanent basis. This vacancy is not a sales role,you do not need sales experience, nor will you be asked to do sales. The main purpose of the role will be to process and support customers placing orders and accurately and timely produce quotes and place orders.KEY VACANCY INFORMATIONPermanent job Location - Chesterfield S41 LocationSalary guide £27,000 + a monthly bonus based on performanceOffice hours Monday to Friday 8.30 - 5.30OFFICE BASED with an option to work from home one day a week Parking available New offices and facilitiesYour new roleThis will be a busy role, the main purpose of the role will be to process customer sales orders and produce sales quotations. There isn't any sales or selling involved in this role. The successful applicant will join a busy sales administration department and this role would suit someone who is used to working in a fast-paced environment. The role will involve direct customer support and the post would suit someone who builds excellent rapport and relationships with customers. The successful applicant will be able to demonstrate that they hold previous experience of the duties and responsibilities of the post as outlined below;- Responsible for accurate sales order processing, receiving orders, producing quotes and following up on quotes to secure orders in a timely manner or to SLA agreement with customer- Produce accurate sales order quotes, templates are used but you will need to have a good eye for details to get the correct information into the quote-Contact customers to discuss the quote and obtain the order via email or phone, build relationships with customers - Update Excel based reports ( An intermediate level of Excel will be required including ideally pivot table , v look up )- Resolve invoice queries- Check stock and notify customers of delivery dates/ changes to delivery dates- Discuss alternative product lines with customers where neccessary- Obtaining quotes from suppliers if required- Completing Excel based Sales reporting to show order updates and sales trends ( daily/ weekly / monthly)What you'll need to succeedYou will ideally have previous Sales Admin / Inside Sales / Internal Sales Admin experience You will have excellent customer service experienceIntermediate level Excel skills needed ( Pivot table , vlook up )What you'll get in returnPermanent jobLocation - Chesterfield S41 LocationSalary guide £27,000 + a monthly bonus based on performanceOffice hours Monday to Friday 8.30 - 5.30OFFICE BASED with an option to work from home one day a weekParking availableNew offices and facilities What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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