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IT Support Helpdesk

Ernest Gordon Recruitment Limited
Posted 20 days ago, valid for 25 days
Location

Chesterfield, Derbyshire S41 0AP

Salary

£27,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for an IT Support Engineer at a Managed Service Provider (MSP) in Chesterfield, offering a salary of £27,000 per annum.
  • Candidates should have experience in an IT helpdesk role and be eager to progress within the MSP sector.
  • The role involves providing 1st line IT support, booking engineers for client appointments, and delivering excellent customer service.
  • The company promotes a positive culture and offers training and development opportunities for its employees.
  • This position is suitable for individuals local to Chesterfield who are passionate about IT support.

IT Support (Helpdesk)

£27,000 per annum + Progression + Training + Company Benefits

Chesterfield

Are you a IT Support Engineer looking for a local position within a thriving MSP that offer great company culture, progression and support a wide range of exciting local businesses?

Do you want to join a close-knit team of industry experts who provide a high level of customer service and value their employees growth and development?

On offer is an exciting opportunity to join a growing team of IT professionals based out of Chesterfield working on an IT Helpdesk to support clients from the healthcare and retail sectors. This company offer a great company culture and development opportunities for their staff.

In this role you will speak to end users and clients over the phone to help with IT support, escalating when needed and booking in Field IT Engineers for on-site issues. Each day will vary and you will have a huge exposure to the IT Support function of a specialist MSP.

The ideal IT Support Engineer will have experience in an IT helpdesk position and be keen to progress within an MSP.

THE ROLE:

  • 1st Line IT Support.
  • Helping book in engineers for appointments with clients.
  • Customer service for a wide range of clients and customers.

THE PERSON:

  • Experience in an IT Helpdesk position.
  • Keen to progress in an MSP for IT.
  • Local to Chesterfield.

Keywords: IT Support Engineer, Technician, Helpdesk Support, Customer Service Provider, Administrator, Managed Service Provider, Chesterfield jobs.

Reference Number: 17214

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.