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Key responsibilities
- To support the MD in the organic development and growth of the company.
- Co-ordination and development of the services. It's anticipated that some time may be spent in " hands on support"
- To coordinate staff rota's monthly. Organising staff cover for services due to sickness, absences and holiday periods. Checking and monitoring of individual support guides/ rotas for clients and staff records
- To manager senior support workers and provide structured work tasks and supervision as allocate to your team
- To achieve monthly targets for administration tasks with associated paperwork that assists with the processing of all end of month paperwork. To work with planned KPI's and performance targets
- To organise staff training via HR. To coordinate support of staff through team development and module induction work. To liaise with HR for the recruitment of staff, induction and supporting staff into new roles with services. Arrange introductory visits, job/ tasks shadowing or monitoring staff in new roles/ services
- To maintain and update as necessary filing systems in relation to clients data. To deal with telephone and postal enquiries and referrals regarding services
- To support staff to implement the person's development or care plan, in a manner that is consistent with their culture, gender and age. To ensure that quality services are being delivered, this may include visits to services to record information about the services that are being delivered.
- To work a flexible hour's system, this may include evenings and weekends. To provide emergency cover
- ( This list is not exhaust)
