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Customer Account Analyst

Solid Recruitment Solutions
Posted 7 days ago, valid for 17 days
Location

Chichester, West Sussex PO19 1PX, England

Salary

£24,000 - £2,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • A Customer Account Analyst is needed for a growing company based in Central Chichester.
  • The role requires a confident, analytical individual with experience in data validation and client communication.
  • The position offers a salary of £24,000 DOE plus an annual bonus of £2,000, along with various benefits including 22 days of holiday, rising to 27 days after five years.
  • Candidates should possess strong IT skills, particularly in Excel, and have a minimum of two years of relevant experience.
  • The company promotes a supportive work culture with opportunities for training and development, along with a hybrid working model.

Customer Account Analyst required for growing Central Chichester based Company.

We are looking for a confident, analytical and motivated person to join an amazing company in Central Chichester. The position of Customer Account Analyst is a very detailed, busy, analytical and customer focused role; working with large amounts of data and a variety of key customers.

An office-based position working with a lovely bunch of people. Informal culture with a high level of professionalism. Impressive client base and a company who are looking to invest long-term in their new recruit.

  • Salary £24,000 DOE plus annual bonus of £2,000 p.a.
  • 22 days holiday + BH rising after 3 years of service to 24 days and 27 days after 5 years, many benefits and committed training, support and development.
  • Hybrid working - home and office
  • Pension
  • Healthcare cash plan
  • Lots of incentive schemes/rewards

Responsibilities For Customer Account Analyst:

  • Validating the data inputted for each of your clients
  • Analysing this data to ensure that it is correct, assessing whether there are any anomalies, trying to ascertain if there is any way the company can assist the client in money-saving opportunities
  • Liaising with clients in terms of their data/billing information
  • Produce reports for clients as per their cycle requirements
  • Close liaison with Account Managers of your client base
  • Liaison with technicians/technical team regarding client analysis findings that may require further investigation

Candidate requirements for the Customer Account Analyst:

  • Exceptional IT skills especially excel and working with large amounts of data
  • Excellent numeracy
  • An aptitude for, and an enjoyment of analysis
  • Experience of using Excel (and the aptitude to upskill)
  • Able to follow process
  • Highly organised and accurate
  • Strong customer service/communication skills
  • Ability to work in a pressurised environment
  • Use of own initiative
  • Confident and professional
  • Resilient with an excellent work ethic
  • Team spirited yet can work independently
  • Strong IT skills
  • Accurate and thorough with own workload
  • Self-motivated with a can-do attitude
  • Excellent time management skills

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.