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General
- Receiving inbound calls C emails and making frequent outbound calls C emails;
- Scheduling engineers to attend call outs and regularly updating them with their required jobs;
- Generation and closure of scheduled work orders, daily;
- Overseeing job completion in respect of in-house engineering and sub- contractor services;
- Updating in-house systems and informing external clients regularly of updates;
- Managing the helpdesk inbox efficiently daily;
- Constant liaison with engineers, subcontractors and clients via phone/email;
- PPM asset management planning via our databases;
- Respond quickly and effectively to client queries;
- Raising jobs and purchase orders daily;
- Always providing excellent customer service;
- Completing various admin tasks as requested.
Requirements
- Worked in a familiar field
- Experienced working with CAFM (desirable)
- Great communicational skills
Offer
- Great working environment
- Up to 30k
- Benefits package
