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1st Line Service Desk Up to £25k Chippenham

Oscar Technology
Posted 2 days ago, valid for 21 days
Location

Chippenham, Wiltshire SN14 6LJ, England

Salary

£20,000 - £25,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is a rapidly expanding MSP based in Chippenham, providing high-quality IT support services and consultancy to well-known brands and charities.
  • The role involves being part of the service desk team, handling communications efficiently and professionally while resolving basic technical issues.
  • Candidates should have fantastic customer service skills, prior service desk experience, and knowledge of Office 365 and laptop/PC repair.
  • The position offers a salary of up to £25k and is ideal for individuals with at least some prior service desk experience.
  • Unlimited holidays and opportunities for progression make this a desirable work environment.

1st Line Service Desk | Up to £25k | Unlimited Holidays| Chippenham

The Company

They are a rapidly expanding MSP based in Chippenham that work with high street brands, charities and well known businesses to provide high quality IT support services, Cyber security and consultancy. It is a fast paced and fun environment to work in with plenty of room for progression.

The Role

You will be part of a the service desk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills. As well this, you will be helping to resolve basic technical issues and to build, install and configure computer hardware.

Skills

  • Fantastic customer service skills
  • Prior service desk experience
  • Office 365
  • Laptop/PC repair and diagnostics

Even if you don't tick every box, please apply as we are searching for someone with the right attitude who would be willing to develop and learn new skills.

Interviews are underway so don't hesitate to apply!

1st Line Service Desk | Up to £25k | Unlimited Holidays| Chippenham

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.