Back to search
Mortgage Intermediary Coordinator required by leading financial services company, to act as the main telephone contact for mortgage intermediaries and other 3rd party suppliers. Working alongside the underwriting team, you will manage intermediary enquiries via telephone and actively manage the workflow and pipeline to ensure services levels are met.
In return you will benefit from hybrid working, an excellent salary to c£30/32K+ and a range of benefits including a 35 hour week, healthcare, excellent pension scheme, free onsite parking and 27 days holidays (rising with service) + 8 bank holidays plus other benefits.
Mortgage Intermediary Coordinator Key skills
Were considering candidates with a basic understanding of the mortgage market and are seeking an opportunity to develop a career into underwriting or telephone business development in this sector
CeMap qualified or industry equivalent (desirable)
Strong communication skills both verbal and written
Ability to work independently and as part of a team
Experience of Microsoft packages including word & excel
Ability to track and analyse data
Ability to independently manage multiple tasks
Strong attention to detail
Willing to travel as and when required
Mortgage Intermediary Coordinator Main responsibilities
Act as the main telephone contact for our intermediaries
Manage broker queries from the mailboxes as allocated
Manage the workflow of Dips and Apps received from Broker online and the mailboxes onto the whiteboard
Request missing documents from the Brokers if packages are not complete.
Managing the inflow of additional documents as they are received and place with application.
Track, monitor and report accurate business activity levels
Provide support to the Underwriting team in their relationships with mortgage intermediaries.
Maintain professional business relationships with BDMs, mortgage introducers and external contacts, providing information and guidance when required
This is an excellent opportunity to join a professional working environment with exciting career development opportunities. The role will provide the incumbent the chance to develop their skills and experience. In return you will enjoy an attractive salary of c £30/32K, a hybrid working environment and a range of benefits including a 35-hour week, healthcare, pension, and free onsite parking.
Forward your CV to Elaine Hallworth and we will be back in touch to discuss the role and client further.
