- Lead and nurture a high-performing team in collaboration with the Warehouse/Operations Manager
- Act as the primary point of contact for clients, suppliers, carriers and transport providers
- Manage order processing efficiently and implement stock controls and audits with precision
- Utilise and enhance an advanced 3PL management software in partnership with the company IT Director
- Handle general warehouse administrative tasks as required
- Ensure strict adherence to health and safety regulations at all times
- Optimise efficiency in warehouse and CRM systems
- Manage the accounts of key clients
- Foster and maintain lasting relationships with key clients
- Exceptional customer service and organisational skills
- Keen attention to detail and proficiency in IT
- Previous experience is preferred but not mandatory
- Familiarity with API, SaaS, and ERP platforms is advantageous