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Housing Complaints Handler

Eden Brown
Posted 2 days ago, valid for 17 days
Location

Chorley, Lancashire PR72SY, England

Salary

£17 - £19 per hour

Contract type

Part Time

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Sonic Summary

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  • Eden Brown is seeking a Customer Complaints Handler for a 3-month temporary contract in Lancashire, with the potential for a permanent position.
  • Candidates should possess at least 2 years of relevant experience and demonstrate high-quality written communication skills.
  • The role involves managing customer complaints, drafting acknowledgment letters, and liaising with tenants.
  • Salary details are not specified, but a flexible and hybrid working approach may be offered depending on experience.
  • Eden Brown is an equal opportunity employer and encourages interested candidates who meet the criteria to apply.

Eden Brown are seeking a highly efficient Customer Complaints Handler on a 3 month temporary contract situated in Lancashire

There is a real option for the role to become permanent

The option of hybrid will depend on your experience. However, there will be a flexible approach

Duties will include:

- Fully managing customer complaints

- Drawing up acknowledgement letters

- Speaking and liaising with tenants

It is vital that you have detailed written experience and to a high quality. You should also be more than competent on XL

Interested candidates must have a passion for dealing with customers

Only apply if the above criteria matches your experience and expectation

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

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