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Resident Services Manager
Are you a dedicated professional with a passion for delivering exceptional customer service? Our client is seeking a part-time Resident Services Manager to oversee front-of-house operations and ensure a welcoming environment for residents and guests.
You will require a enhanced DBS for this position.
Working Pattern:
Monday and Thursday: 9 AM - 2 PM (Days can be flexible if needed)
Key Responsibilities:
- Lead by example, adhering to company values and policies.
- Provide outstanding customer service, always striving for improvement.
- Manage daily operations, including parcel management, security oversight, and emergency procedures.
- Maintain accurate logs of incidents and assist with general administrative tasks.
- Liaise with residents, contractors, and managing agents to ensure smooth operations.
- Conduct weekly management checks and submit reports on occurrences and maintenance issues.
What We're Looking For:
- Excellent verbal and written communication skills.
- Strong IT and numeracy capabilities.
- Experience working with vulnerable adults and handling confidential information.
- Familiarity with Health and Safety regulations and building management systems.
- Knowledge of CCTV monitoring, data protection, and access entry systems.
- SIA and IOSH qualifications are desirable but not essential.
If you are ready to take on this exciting role and contribute to a dynamic environment, we want to hear from you! Apply now and help us create a safe, welcoming space for all.
Be a part of our journey - Your future starts here!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
