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Customer Service Administrator

Omega Resource Group
Posted 3 days ago, valid for a month
Location

Cirencester, Gloucestershire GL7, England

Salary

£22,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service Administrator located near Cirencester, offering a salary of up to £23,500 plus bonuses and benefits.
  • The role requires previous experience in a Customer Service or Administration position, with a strong emphasis on communication and organizational skills.
  • Main responsibilities include answering calls, resolving customer queries, and maintaining accurate records while liaising with internal departments.
  • The company provides hybrid working opportunities, performance-related bonuses, and an enhanced pension scheme.
  • Candidates with a confident communication style and excellent attention to detail are encouraged to apply.

Customer Service Administrator

Cirencester

Permanent

Up to £23,500 + Bonus +Benefits

Customer Service Administrator required by market leading and well established company, based near Cirencester. The successful Customer Service Administrator will provide administration support to the wider team. Liaising with customers and resolving queries whilst maintaining accuracy and compliance at all times.

Main Duties: Customer Service Administrator

  • Answering telephone calls, resolving queries and maintaining accurate records.
  • Sending out application forms and following up.
  • Contacting candidates by telephone and email to chase outstanding information.
  • Liaising with internal departments and giving progress updates on applications.
  • Providing administration to the team when required.
  • Issuing company literature to customers.
  • Maintaining accurate records.

The successful candidate will be able to demonstrate the following: Customer Service Administrator

  • Previous experience in a Customer Service or Administration role.
  • A confident communication style, able to relate to people at all levels.
  • The ability to thrive in a fast paced environment.
  • Highly organised, able to prioritise own workload.
  • Excellent attention to detail and accuracy.
  • Strong administration and customer care skills.
  • Fully competent with Microsoft Office.

What we can offer – Customer Service Administrator

  • Hybrid working opportunities.
  • Performance related bonus opportunities.
  • Enhanced Pension.

If you are already a Office Coordinator, Customer Care Coordinator, Customer Support Administrator, Administrator you may also be suitable for this role.

Please contact Anna Hinton

Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.