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Administrator / Planner

Abbey Roofing
Posted 10 days ago, valid for 7 days
Location

Clapham Green, North Yorkshire HG3 2JD, England

Salary

£23,000 - £26,000 per annum

Contract type

Full Time

Retirement Plan

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Sonic Summary

info
  • We are seeking an organized Administrator/Planner to manage maintenance contracts focused on roofing repairs.
  • The role requires excellent communication skills and the ability to multitask in a fast-paced environment.
  • Candidates should have a background in administration or relevant office experience, with a salary range of £23,000.00-£26,000.00 per year.
  • Experience with CRM software, particularly Joblogic, is advantageous but not essential as training will be provided.
  • This is a full-time position with no weekend work, offering a healthy work-life balance.

Join Our Team as an Administrator/Planner

Are you ready to take your administrative skills to the next level? We're seeking a proactive and organized individual to join our team as an Administrator / Planner. This role is pivotal in managing multiple responsive maintenance contracts, particularly focusing on roofing repairs for various clients. If you thrive in a fast-paced environment, enjoy problem-solving, and possess excellent communication skills, we want to hear from you.

Key Responsibilities:

  • Efficient Scheduling: Coordinate the daily schedules of up to 10 operatives, ensuring their diaries are optimally utilized. Promptly allocate work to operatives as they become available, maintaining a full workload
  • Emergency Management: Monitor our system for emergencies and handle them promptly to meet targets effectively
  • Client Interaction: Provide top-notch service to our clients, both face-to-face and over the phone, ensuring their needs are met with professionalism and efficiency
  • Team Collaboration: Work collaboratively within a team to achieve collective goals and targets. Aim to achieve a minimum of 20-30 new order allocations daily, with potential for growth
  • Administrative Tasks: Handle various administrative duties, including office housekeeping, data inputting, uploading photos, notes, and codes to client portals, as well as transferring information to Excel spreadsheets
  • Customer Relationship Management: Utilize our CRM software (Joblogic experience preferred but not essential) to collect customer information, and maintain strong client relationships

Skills Required:

  • Excellent telephone etiquette and communication skills
  • Strong problem-solving abilities and the capacity to multitask effectively
  • Meticulous attention to detail, particularly in note-taking and spreadsheet management
  • Proficiency in Microsoft Office suite, especially Excel
  • Solid literacy and numerical skills for daily spreadsheet inputs

Desired Qualifications and Experience:

This role is ideal for candidates with a background in administration or relevant office experience. While experience with our CRM software, Joblogic is advantageous, full training will be provided for the right candidate who demonstrates commitment and enthusiasm for the role.

Benefits:

  • Competitive salary based on experience (£23,000.00-£26,000.00 per year)
  • Company events
  • Company pension scheme 
  • On-site parking facilities 
  • Full-time position (8-hour shift) with no weekend work, offering a healthy work-life balance

If you're ready to embark on a rewarding career path with opportunities for growth and development, apply now to become an integral part of our dynamic team. We're committed to supporting your success through comprehensive training and a supportive work environment. Join us in delivering excellence to our clients while advancing your professional skills and career aspirations.

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.