Office Administrator/Customer Services

Office Administrator/Customer Services

Clevedon

30 hrs per week, £25,225 pro rata + Excellent company benefits!

Flexible working hours

Do you take pride in your excellent customer service skills and have strong administrative abilities? We are looking for a dedicated Office Administrator with exceptional Customer Service skills to support our innovative manufacturing client based in Clevedon on part time basis.

This is a great opportunity to join an employee-owned company that values your contributions, rewards your efforts, and supports your future. Our client not only offers a chance to be part of an employee-owned team but also provides a Real Living Pension Scheme, with a generous 12% monthly contribution (5% employee and 7% employer)

Company Benefits:

• Career development opportunities
• Partner Profit Share, Death in Service insurance, Employment referral scheme
• Enhanced pension
• Free onsite parking
• Cycle to Work Scheme, Tech Scheme
• Company events, Frequent wellbeing activities, Mental Health First Aiders on site
• Regular charity work with Children’s Hospice Southwest
• Cashback health plan - including private GP service, Employee Assistance Programme, and shopping discounts

Daily duties will include:

• Accurately create and manage Sales Orders, ensuring compliance with purchase order requirements
• Conduct credit checks and handle new part records
• Acknowledge Sales Orders promptly and create Works Orders for manufacturing
• Respond efficiently to customer queries
• Liaise with internal teams and customers to schedule deliveries and meet special requirements
• Arrange transportation and generate dispatch notes
• Keep customers informed about delivery updates and delays
• Purchasing support and a general office administration

Skills and Qualifications:

• Strong organisational and multitasking skills
• Excellent communication abilities, both verbal and written
• Sales and Customer Service background
• Ability to work collaboratively in a team-oriented environment

To apply, please submit a copy of your up-to-date CV clearly indicating your relevant experience. Applicants must have an existing right to work in the UK and evidence of eligibility will be required. Suitable candidates will be contacted.