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Anderson Knight is pleased to be working with a financial services company based in Glasgow. They are looking to recruit a Compliance Administrator to join their Legal Team.
Key Responsibilities:
As a Compliance Administrator, you will play a crucial role in ensuring adherence to regulatory standards while maintaining customer satisfaction. Your responsibilities will include:
- Logging and managing CMC complaints and customer commission complaints in line with company procedures and standards.
- Proactively managing team shared inboxes to ensure queries and complaints are logged or directed correctly, following FCA guidelines.
- Providing a professional and efficient service to both internal and external customers, promoting values that foster strong relationships within the organisation.
- Communicating with third parties and customers via email and telephone to gather necessary information.
- Supporting wider Compliance Team activities as needed.
Essential Experience:
- Strong attention to detail
- Excellent communication skills
- Experience using Microsoft applications
- Ideally, previous experience in financial services
