Compliance Administrator

Anderson Knight is delighted to be working with a financial services company based in Glasgow. They are looking to recruit a Compliance Administrator to join their Legal Team.

Key Responsibilities:

As a Compliance Administrator, you will play a key role in ensuring compliance with regulatory standards while maintaining customer satisfaction. Your responsibilities will include:

• Logging and managing CMC complaints and customer commission complaints in line with company procedures and standards.
• Proactively managing team shared inboxes to ensure queries and complaints are logged or directed appropriately, following FCA guidelines.
• Providing a professional and efficient service to both internal and external customers, upholding company values to build strong relationships within the organisation.
• Communicating with third parties and customers via email and telephone to gather necessary information.
• Supporting the wider Compliance Team with additional tasks as required.

Essential Experience:

• Strong attention to detail
• Excellent communication skills
• Proficiency in Microsoft applications
• Ideally, previous experience in financial services

This role is ideal for a graduate looking to gain experience in a professional environment with opportunities for career progression.