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Customer Administrator

Optima Recruitment
Posted 9 hours ago, valid for 7 days
Location

Cobham, Surrey KT113QJ, England

Salary

£25,000 - £30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • This role offers a salary of £25,000 and requires experience in office or light industrial work.
  • The position involves a mix of administrative and customer service tasks, ideal for a bright and active individual.
  • Responsibilities include greeting customers, answering enquiries, booking products, and preparing items for shipping.
  • The company is based in Leatherhead and provides opportunities for career progression as it expands.
  • Candidates should possess excellent communication skills, attention to detail, and a basic understanding of Microsoft Office.

** £25,000 ** Growing company ** Opportunities for career progression **

This role offers a mixture of admin and customer service and will suit a bright and active individual who enjoys being part of a friendly team. There will be the possibility to progress into other areas as the company expands over the next few years.

Job Description:

  • Meeting and greeting customers in the Front Office
  • Answering customer quote e-mail enquiries for repair work
  • Answering general enquiries by phone
  • Booking in products into the company ticketing system
  • Processing work to the carbon and restoration teams
  • Preparing products for return shipping
  • Moving products to different departments and shipping boxes

Person Specifications:

  • Excellent spoken and written English communication skills is essential
  • Experience of office or light industrial work
  • Love of cycling and or knowledge of the bike trade ideal but not essential
  • Ability to be articulate and unflustered in front of customers
  • Sound numeracy and literacy skills
  • Competent with computers, e mail, spreadsheets, images etc (Microsoft Office and Email)
  • Punctuality and attention to detail
  • Knowledge and or interest in Social Media projects for Company promotion would be ideal but not required

Additional Information:

  • Based in Leatherhead
  • £25,000, dependant on experience and qualifications
  • 20 days holiday plus bank holidays
  • Monday - Friday, 08:30 - 17:00
  • Pension scheme

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.