Delegate Manager

Working for this fantastic, creative company on a hybrid basis, this role is responsible for creating, managing and reporting on registration data and manage delegate communications.

Job Description:

• Attend all client meetings to ensure full understanding of project requirement
• Plan and produce project timelines and milestones for delegate management
• Manage personal, client specific, meeting specific shared inboxes
• Manage communication of delegate status updates to clients in a timely manner
• Manage ongoing communication of data to suppliers within project timeframes
• Manage the checking and cleansing of all external data received from clients and/or suppliers
• Accurately prioritize problems/initiatives in time-sensitive situations
• Manage all data obtained during the registration process ensuring checking and cleansing regularly throughout the lifecycle of the meeting
• Manage & utilise all training and process documents, project plans and communication documents
• Manage client expectations with regard format/types of reports and frequency of reports
• Manage and deliver status reports, progress reports & supplier reports as standard
• Work with suppliers to obtain best prices and best practice throughout all projects
• Directly liaise with suppliers to provide data lists for applicable services

Person Specification:

• Experienced in delivering Congresses, Investigator Meetings & Advisory Boards.
• Good knowledge of industry codes of conduct
• Good knowledge of internal healthcare compliance programs and policies.
• Proficient in the use of Cvent Event Management Tools
• Must have proven experience in a similar role
• Excellent attention to detail and organisation skills

Additional Information:

• Based in Leatherhead (hybrid)
• £34,000 - £38,000
• 25 days holiday per year plus bank holidays
• Discretional Annual Profit Related Bonus (not guaranteed) (Must have worked for the company for 6 months to be eligible)
• Health Insurance
• Pension 4% contribution
• Childcare Vouchers
• Commission for all New Client Business introduced (% paid for the first year of business)
• Flexible Working (Business needs will always prevail therefore all successful candidates need to be prepared to attend office up to 5 days if required however, and where appropriate, managers may assign work from home at their discretion).

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.