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Cobham, Surrey
Ict help desk manager
Customer Care Administrator

Customer Care Administrator

Reed

Posted 7 days ago, valid for 20 days

Cobham, Surrey KT113QJ, England

Part Time

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Sonic Summary

The position is for a Customer Support Administrator on an ongoing temporary basis located in Leatherhead.
The role requires managing incoming calls, assisting customers with technical queries, and performing administrative tasks.
Candidates should have excellent communication skills, basic technical knowledge, and previous customer support or administrative experience preferred.
The job offers a competitive hourly rate and flexible working hours, with immediate availability required.
Candidates should have at least some prior experience in customer support or administration to be considered for the role.

Job Advert: Customer Support Administrator (Temporary Position)

Position: Customer Support AdministratorType: Ongoing Temporary BookingLocation: LeatherheadDepartment: Technical Support Team

Our client is looking for a proactive Customer Support Administrator to join their Technical Support Team immediately. This is a full-time, ongoing temporary role.

Key Responsibilities:

Manage incoming calls with a professional telephone manner.
Assist customers with technical queries.
Log and track customer inquiries.
Collaborate with the technical team to resolve issues.
Perform administrative tasks to support the team.

Requirements:

Excellent telephone manner and communication skills.
IT literate with basic technical knowledge.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Immediate availability and full-time availability.
Previous customer support or administrative experience preferred.

What We Offer:

Competitive hourly rate.
Supportive and knowledgeable team.
Flexible working hours.
Potential for long-term opportunities.

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