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- Opportunity to work in a brand-new luxury building as part of the mobilisation team
- Great work location close to transport links
- An opportunity to join a well-established business at an exciting period of growth
- Competitive salary
- 25 days holiday plus 8 bank holidays
- Discretionary bonus scheme
- Private medical insurance
- Season ticket loan
- and much more!
- Oversee general operations of the building, to include managing a team, ensuring an exceptional service is delivered to residents, and making sure the building is safe and compliant at all times
- Manage marketing and promotional activity for the site
- Head up the strategy for lettings and seek to drive rentals to maximum capacity
- Plan and deliver events to build interest and engagement with the local community
- Ensure expenses are always in alignment with the budget
- Deal sensitively and efficiently with all escalated complaints, ensuring a solution is always found
- Liaise with other areas of the business as and when required, including maintenance, facilities, and finance
- Oversee all recruitment activity for on-site staff and develop your on-site team with training to ensure a consistently high standard
- Ideally ARLA qualified (desirable but not essential)
- Experienced in managing a team effectively
- Passionate about delivering exceptional customer service
- Excellent knowledge of building compliance, H&S and general maintenance standards
- Excellent communication and interpersonal skills, able to build long-lasting professional relationships
- Resilient, able to work under pressure
- Proactive and able to use your own initiative
- Hotels and hospitality management
- Residential building management
- Serviced office management
- High-end fitness and leisure management
