Neighbourhood Officer

Neighbourhood Officer

Hybrid pattern: 3 Days in office (potentially 2 days in the office after the intial few months)

Full time hours: 35 hours per week

Temporary Contract: 9 months (potential for temp to perm)

This Neighbourhood Officer role requires a FULL UK Driving Licence with Business Insurance

EXCELLENT BENEFITS

• Maintain the Neighbourhood team’s administrative systems, databases, and ensure accurate financial and statistical records.
• Update void reports and spreadsheets for General Needs Voids
• Co-ordinate allocations and voids for the housing team, liaising with prospective tenants, interviewing applicants, seeking references
• Responsible for end of tenancy pre-inspections; assisting with booking home visits
• Oversee void processes: such as chairing and recording weekly void meetings; liaising with surveyors, etc.
• Support resident involvement activities, including consultations, surveys, service promotion, and updating publications or website content
• Assist with housing services administration, including tree works, budgets, tenancy audits, tenant profiles, parking permits, and related projects
• Support former tenant arrears collection, liaise with solicitors, and provide information for the Operations Manager
• Manage end of tenancy processes, such as filing, archiving and returning credits
• Involved in reception duty rota and GDPR compliance for the housing team
• Excellent administration skills
• IT Literate
• Highly organised
• Strong attention to detail and able to prioritise workload
• Strong communicator

If your application is successful, you will be contact shortly.

The Neighbourhood Officer job title and description in this advertisement may differ from the client's official job description/contract. We appreciate your interest in this Neighbourhood Officer role. E Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.

You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk