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Our client, who is part of a Multi-National organisation which offers Freight Forwarding & Logistics solutions, with a focus on international shipping and intermodal services, is looking to recruit a Customs Supervisor to be based at offices in Colchester, Essex.
On Offer:
- Competitive salary based on skills and experience - up to £40k
- WFH Flexibility - 2 days working from home, 3 days in the office
- 25 Days holiday plus bank holidays
- Non contractual bonus scheme
Main Purpose of the Role:
- The activity focuses on UK customs processes, covering both import and exports and compliance.
- To increase profit within the department by supporting the ops & sales department within the company.
- To manage all UK customs clearances requests, both import and export. To ensure that the company is compliant and act within our AEO accreditation.
- Working closely with the teams to arrange and monitor both export and import shipments by sea, overland and air services, you will liaise with suppliers and partners to deliver a high level of service to our clients, so their expectations are met and where possible exceeded.
Duties & Responsibilities of the Customs Supervisor:
- To develop and maintain relationships with client accounts.
- To meet deadlines/requirements as per client requests.
- Monitor supplier performance.
- Good file management and attention to detail.
- Prepare quotations in accordance with client’s request.
- Assisting colleagues during staff absences / holidays including imports/exports
- Encourage and implement "Best Practice" across the department.
- Develop and maintain a commercial and "can do" attitude with all within the department and company.
- To react promptly and proactively to client requests
- Always provide excellent customer service
- To ensure deadlines are kept by monitoring suppliers
- Maintain files in accordance with procedure
- To achieve operational standards
- Ensure all shipments are costed and invoiced in accordance with company policy
- Support senior management as and when required.
- Ensure invoice queries are solved promptly.
To Be Considered:
- An understanding of transport and legislative controls
- Good mathematical skills
- To be able to adapt, embrace and implement new IT systems and IT innovations as required.
- Solid knowledge of customs clearances, CDS and compliance
- Knowledge of ASM Sequoia (Would be a benefit)
For more details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry.
