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Prestige Service Advisor
£31k basic with £6k bonus
Eltham
Permanent/Full Time
Working Hours: Monday to Friday (8am – 5:30pm) / 1 in 2 Saturdays (8am – 12:30pm)
Our client, a franchised Motor Trade group in Eltham, is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you’re passionate about the automotive industry and have what it takes to thrive in a fast-paced environment, we want to hear from you today!
Duties & Responsibilities:
• Advising on technical queries or issues.
• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
• Booking vehicles into the department for work to be carried out.
• Informing customers of the progress of their vehicle.
• Cross selling customer repairs and parts.
• Finalising the invoice on completion of required work.
Your Background & Skill:
• Proven experience working in a dealership, as a Service Advisor (1 year minimum).
• Pinnacle DMS knowledge is desirable but not essential.
• Technical skills and experience are essential.
• Well-presented and have excellent interpersonal and organisational skills.
• Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
• Excellent communication skills.
For further details on this role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
