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Customer Service Advisor

Adecco
Posted a day ago, valid for a month
Location

Corby, Northamptonshire NN17 5AR

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A large client in Corby is seeking Customer Service Representatives for their Customer Interaction Department.
  • The role offers ongoing employment with potential for a permanent position after an initial training period of approximately 7 weeks.
  • Working hours are Monday to Friday from 9am to 3pm during training, transitioning to a shift rota with hours between 8am and 6pm, including occasional evenings and weekends.
  • No prior experience is required, but candidates should possess strong communication skills, attention to detail, and a customer-focused attitude.
  • The salary for this position is competitive, and hybrid working may be available after 12 weeks depending on business needs.

I have a large client in Corby who are currently recruiting for Customer Service Representatives to join their busy Customer Interaction Department.

This position will be on an ongoing basis with the potential to go permanent for the right candidate.

The Training will be for approx. 7 weeks and the hours will be 9am - 3pm Monday - Friday. After training you will then go on to your shift rota where your hours will be Monday to Friday between 8am - 6pm (7.50 hours per day)

Some of the shifts you will be required to work the occasional evenings up until 10:30pm/ 1 in 5 Saturdays and 1 in 6 Sundays and 2 x Bank Holidays per year

Your main duties to include:

* Handling customer enquiries via incoming telephone calls.

* Identifying and ordering spare parts/ accessories.

* Cross selling where applicable

You will have the below skills/experience:

* Possess strong communication skills - both verbally and written

* Be confident, and able to use own initiative

* Have a good attention to detail

* Be highly customer focused

* Be computer literate

* Be flexible

* Have a positive attitude

Hybrid working potentially may be available after 12 weeks dependant on business needs.

If you would like to discuss the role further please contact the branch on or email me on

no experience is required

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.