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Our Client based in the West Midlands are currently recruiting for an Operations Manager to join their Voids Housing team as soon as possible.
This is a full time, permanent role offering up to £58,271 per year reporting directly to the Head of Maintenance.
The purpose of the role is to manage the day-to-day activity of Trade Supervisors, Trade Engineers and sub-contractors, ensuring that all business objectives are met within overall time, cost and budget constraints.
Responsibilities:
- Ensure a strong proactive level of field management both directly and through the team of Supervisors.
- Liaise closely with support functions within Maintenance Operations to ensure the timely, cost-efficient delivery of customer focussed services.
- Maintain and build strong internal and external client relationships, working to exceed customer expectations whilst fully meeting contractual requirements and targets.
- Operate within an assigned budget and deliver agreed financial and operational targets.
- When required, to support the management and delivery of voids, programmed, and project works.
Requirements:
- Ideally you will be qualified in a building related subject to HNC, City & Guilds or NVQ or relevant trade background
- Proven experience of working within an organisation delivering maintenance and building services (preferably within Social Housing) covering multiple workstreams over a dispersed geographical area.
- Experience of managing and inspiring a team to deliver high quality services and meeting operational and financial targets.
- Knowledge of health and safety legislation (including CDM) and good practice, and experience of applying this knowledge in a repairs and maintenance setting.
If interested of required further information, please feel free to get in touch on or via email at
