Commercial Account Representative

Job Title: Commercial Account RepresentativeLocation: West MidlandsSalary: £26,000 per annumContract: Full-time, Hybrid (3 days in office)

I’m recruiting for a leading sustainable logistics and supply chain company specialising in providing sustainable, high-quality solutions across Europe who are looking for a Commercial Account Representative to join their customer service team in the West Midlands.

In this role, you’ll work in a fast-paced and dynamic environment, supporting well-known brands in the supply chain and you’ll ensure excellent service in a B2B setting; as the first point of contact for customers, you’ll handle administrative tasks, manage stock levels, and build strong, long-term relationships.

This is a great opportunity to join a company that is currently working with major food production and retail businesses around the world with a fantastic year-on-year growth of 10-20% who are dedicated to delivering top-tier service to their customers.

Key Responsibilities:

• Act as the main contact for customer inquiries and manage around 25-30 accounts
• Monitor customer performance and stock levels
• Ensure data accuracy and compliance with contracts
• Build relationships with customers and internal teams to ensure service excellence

What We’re Looking For:

• 1+ years experience in B2B customer service or account management
• Good analytical skills (Excel – Pivot Table and V look ups)
• Great organisational skills and excellent attention to detail
• Strong communication and organisational skills

How to Apply:If you’re passionate about customer service and want to join a company with a greener future, please submit your CV and apply now. You can apply directly by sending your CV to me at . Look forward to hearing from you!