Accounts Receivable Assistant

Are you confident on the phone and comfortable working with numbers? This is an exciting opportunity to join an education business as an Accounts Receivable Clerk, playing a key role in ensuring payments are correctly allocated and outstanding fees are chased where necessary. This role is a perfect fit for someone with strong customer service experience, particularly in a phone-based role, who also has a solid understanding of finance.

This position offers a fantastic blend of finance work and communication, with a 50/50 split between reconciling payments, checking whether they require chasing, and speaking with customers to resolve queries. You'll be part of a supportive finance team working on a valuable data-cleansing project, with hybrid working and onsite parking available.

Key Responsibilities:

• Reviewing outstanding fees to determine whether they require chasing.
• Reconciling payments against the system to check for discrepancies.
• Investigating exemptions or reasons payments may not need to be chased.
• Contacting customers via phone and email to discuss outstanding balances.
• Allocating incoming payments and ensuring records are accurate.
• Assisting with a large-scale data-cleansing project to improve financial records.

Candidate Attributes and Skills:

• Strong customer service experience, ideally in a phone-based role.
• Confidence in speaking with customers and resolving payment queries.
• Some finance knowledge-this could come from prior experience, an AAT qualification, or a finance-related degree.
• Analytical mindset with the ability to work through large data sets.
• Comfortable working in a fast-paced environment and handling sensitive conversations.

Benefits:

• Hybrid working (office and home-based split).
• Onsite parking.
• Supportive finance team with excellent training.
• Opportunity to work on an exciting data-cleansing project.
• Potential for extension beyond the initial 6-month contract.

This role is ideal for someone who enjoys problem-solving, is great with people, and wants to gain more finance experience. If you're immediately available or on a short notice period, we'd love to hear from you!

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