Internal Sales

• Contact existing customers to develop relationships and discuss their business needs; identify opportunities for cross-selling, up-selling, and increasing account sales.
• Generate new business by contacting lapsed customers and identifying and contacting brand-new customers; reintroduce our products and service offerings.
• Prepare quotations and follow up on these opportunities, leading to sales.
• Work closely with the Business Development Manager to maximise profitability and achieve sales growth, ensuring the achievement of the Area sales targets.
• Promote specific marketing plans, initiatives, or product promotions as directed by Sales Management.
• Process customer orders via webshop and Sage system.
• Liaise with the Sales Support team to provide effective account management and administration.
• Maintain our knowledge and data systems with market & competitor info, client feedback & reporting, updating systems, management, and customer account records as appropriate.
• Identify hardware sales opportunities and pass these to the Hardware Sales team.
• Work with our Technical Support & Hardware Sales teams to identify how we can support our customers further by supplying other products or services.
• Handle inbound sales calls and enquiries, as overflow from the Sales Support team.

• Proven experience in a proactive, outbound sales and account management role, making business development calls to grow sales.
• A great track record of account growth with existing clients and fostering profitable customer relationships.
• Positive, ‘can-do’ attitude with excellent interpersonal skills.
• Confident, tenacious, and resilient, with an eye for detail to spot opportunities to upsell/cross-sell appropriately.
• Excellent communication and team working skills to provide an effective sales experience for our customers.
• Organised and adept at maintaining customer account records for easy account management.

• Competitive starting salary plus commission.
• Contributory pension.
• 20 days annual leave (rising to 23 with length of service) plus standard bank holidays.
• Standard working hours from 8.45am to 5.15pm, Monday to Friday with some flexibility required.
• Flexible hybrid working options.

Please apply now!