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Patient Coordinator

Lloyd Recruitment Services Ltd
Posted 10 hours ago, valid for 9 days
Location

Crawley, West Sussex RH10 7GY, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Lloyd Recruitment Services is seeking a full-time Patient Coordinator for an independent family-run business in Crawley, offering a salary between £22k and £25k.
  • The role involves managing the ordering process, communicating with customers and third parties, and handling various administrative duties.
  • Candidates should have experience in a customer service environment, preferably in a phone-based role, along with excellent communication skills and problem-solving abilities.
  • This position offers benefits such as free on-site parking, pension, holiday entitlement, and opportunities for career progression.
  • Applicants should be highly self-motivated and comfortable working in a team, with a focus on delivering first-class customer service.

Patient Coordinator

Location: Crawley

Job Type: Full-time, Permanent

Salary: £22k - £25k

Lloyd Recruitment Services is pleased to be working with an independent, family-run business based in Crawley that is currently looking for a Patient Coordinator to help manage the ordering process.

Position Overview:

As the Patient Coordinator, you will be responsible for speaking with customers and third parties to ensure orders are completed in a timely manner. You will also handle various administrative duties.

Our client delivers first-class customer service and takes great pride in the service they provide to their patients. If you want to be part of a company that makes a REAL difference in people's day-to-day lives, we would love to hear from you!

What's in it for you?

  • Working as part of the NHS
  • Free on-site parking
  • Pension and holiday entitlement, including bank holidays
  • Monday to Friday
  • Tangible career progression opportunities
  • Christmas bonus, Christmas party, and summer party

The Role:

The role of Patient Coordinator involves communicating with a variety of individuals, including third parties and suppliers.

Your responsibilities will include but are not limited to:

  • Collaborating with the customer services team to ensure timely delivery of goods
  • Communicating with third parties to amend or follow up on requests
  • Processing customer orders
  • Working with purchasing and warehousing teams to ensure correct stock levels
  • Supporting team leaders with priority orders
  • Providing best-in-class service to customers

About the Candidate:

  • The ideal candidate will have a strong understanding of working within a customer service environment.

The successful candidate will possess the following skills:

  • Previous experience working with customers and clients in a phone-based role (preferred but not essential)
  • Excellent verbal and written communication skills
  • Confidence with new technologies
  • Strong problem-solving abilities
  • Highly self-motivated but enjoys working within a team
  • Ability to manage a wide variety of urgent tasks
  • Comfortable in a largely phone-based role

Salary £22k-£25k Monday to Friday

Refer a friend and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.