Top reasons to join this Client:
- Starting Basic Salary 60k per annum.
- Quarterly company bonus scheme.
- Varied working week: 3-4 days based in Crawley HQ, 1 -2 days on London client sites.
- Prestigious Architectural Hardware; Designer, manufacturer, supplier, distributing globally.
- Target market: Interior Designers & Architects (end market: High-end residential).
- Established for decades, company consistently growing.
- Broad role encompassing specification, scheduling, quoting & customer / sales management.
- Pivotal role in the Technical Sales Team.
- Opportunity to apply customer centric, detailed, creative, technical & practical mindset.
- Dedicated product training through video tutorials, classroom style & on the job training.
- Collaborative team approach, flat management structure and fast paced company culture.
- Strong employee investment employees, excellent career growth.
- Crawley based Head Office.
- Monday to Friday 7.30am-4.30pm.
- 21 days holiday with an additional 2-4 days off every Christmas.
- On-site Gym, Pension, Bonus.
Core responsibilities will typically include:
- Raising pre-contract proposals to Interior Designers and converting them to full hardware schedules.
- Owning and maintaining a pipeline of projects, ensuing details are accurate and realistic.
- Follow up of projects, keeping in touch with the key stakeholders, at each stage of the pipeline until a PO is placed.
- Working with internal teams (design, customer service and technical) to ensure that the hardware schedule is accurate and informative for the client throughout the whole sales process
- Site visits to finalise the hardware schedule and advise clients on technical issues and help them make decisions.
- Keeping up with daily correspondence; admin and high volume of emails.
- Preparing small quotes for extras / revisions to existing hardware schedules.
- Building lasting relationships with customers within the construction industry, from Interior designers and Architects through to Contractors.
Essential Qualifications, Skills & Experience:
- Relevant experience / knowledge of the high-end residential construction sector.
- Experience gained in a luxury product-based business.
- Proven success in a customer facing role working for a luxury brand.
- Ability to interpret technical drawings.
- Commercially focussed.
- Motivated by customer satisfaction.
- A natural communicator who enjoys delivering outstanding customer experience.
- Meticulous attention to detail, ability to juggle multiple tasks concurrently.
- Technical and practical mindset.
- Competent on MS Office Suite, ability to learn new software (ERP / CRM).