Resident Liaison Officer

Randstad Construction & Property

Posted 2 days ago, valid for 20 days

Crawley, West Sussex RH10 7GY, England

Full Time

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Sonic Summary

A leading Property Services Company in Crawley is seeking a Resident Liaison Officer.
The position involves supporting a team managing reactive maintenance for social housing properties.
Key responsibilities include liaising with tenants about repairs, updating them on progress, and handling complaints according to policy.
Candidates should have previous experience in a similar role, ideally within social housing, and possess a full UK driving licence.
The role offers a competitive salary of £30,000 per year and requires at least 2 years of relevant experience.

Looking for a Resident Liaison officer to join a leading Property Services Company based in Crawley

Working on a reactive maintenance contract you will provide support to a well established team that deliver day to day repairs and maintenance to social housing properties
Your role will be to liaise with tenants regarding repairs, update on progress and make sure any complaints are received in accordance with policy and procures.
Ensuring agreed targets are delivered within your service area and complaints received in accordance with policy and procedures
Build and maintain relationships providing best service and outcomes

Requirements:

Previous experience within a similar role or industry ideally Social Housing
Have a full UK driving licence
Are an excellent communicator, comfortable with in person and telephone conversations

If you are interested in this role, or would like more information please attach an updated cv and we will be in touch

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