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Overview
We are recruiting for a customer service administration officer for a company based in Crawley. The role of the position will be to deal with customers arranging deliveries, kept up to date with delivery and chasing the supplier for the information required. Also working with the purchasing team, you will be responsible for keeping purchase order and warranty records up to date.
Hours: Monday to Friday - 08:00am to 17:30pm
Salary: 26,000 to 28,000
Responsibilities
- Communicate professionally with customers to ensure a smooth customer experience
- Provide administrative support to ensure smooth operations
- Maintain accurate records and files
- Assist in customer service activities
- Handle incoming and outgoing correspondence
Requirements
- Excellent communication skills
- Strong organisational skills with keen attention to detail
- Previous experience in an administrative or office role is advantageous
- Excellent customer service skills
- Ability to work independently and as part of a team
Please apply and one of the team will be in touch to discuss the application.
