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Customer Service Advisor / Sales Assistant

Mandeville Recruitment Group
Posted 2 days ago, valid for 11 days
Location

Crawley, West Sussex RH10 7GY, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A Customer Service Advisor / Sales Assistant position is available with a national distributor in the construction industry, offering hours from 07:30 to 16:30 or 08:00 to 17:00 Monday to Friday, with alternate Saturday mornings included and paid as overtime.
  • Candidates should have previous customer service experience, preferably in a retail or trade environment, and exceptional sales and customer relationship-building skills.
  • The role involves ensuring outstanding customer service, maximizing sales growth, building customer relationships, answering inquiries, and general sales administration.
  • The position offers a competitive salary along with an annual bonus scheme, a generous pension plan, and various additional incentives.
  • Great career progression opportunities are available for candidates looking to advance in sales and customer service.

Hours07.30-16.30 or 08.00-17.00 Mon-Fri, alternate Sat AM only 08.00-12.00, paid as overtime.A fantastic opportunity has arisen for a Customer Service Advisor / Sales Assistant to join this national distributor of products for the construction industry. This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales and customer service.THE ROLEEnsuring outstanding levels of customer service at all times both face-to-face and on the phoneTo maximise growth of sales within the branch Building customer relationships within the branchAnswering general enquiries, advising product availability, delivery dates etcIssuing quotations in response to enquiriesGeneral sales administrationKNOWLEDGE/ EXPERIENCE REQUIREMENTSPrevious customer service experience preferably within retail or trade environmentExceptional sales and customer relationship building skills at all levelsStrong negotiation and facilitation experience with problem solving abilityAbility to identify and understand business opportunities and build long term relationships with customersStrong commercial awareness and excellent communication skillsFor the right person there is a fantastic package on offer including:* Annual Bonus scheme* Generous pension scheme* Variety of additional incentives* Great career progression Mandeville is acting as an Employment Agency in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.