Customer Service Advisor

Posted 14 hours ago, valid for 12 days

Crawley, West Sussex RH10 7GY, England

£24,000 - £2,500 per annum

Full Time

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Sonic Summary

The job is for a Customer Service Representative in Crawley, offering a salary of £24,000 with an additional £2,500 bonus paid yearly.
The position is permanent and part of a culturally centric team within a global business that fosters a family-like atmosphere.
Candidates should have experience in a phone-based environment and the ability to multitask in a fast-paced setting.
The role includes processing customer orders, providing aftercare, and addressing queries from various stakeholders.
Benefits include free parking, 34 days of holiday, a strong pension plan, and excellent wellbeing support.

Customer Service Representative Crawley - £24,000 with a £2,500 bonus paid yearly

A fantastic opportunity is available to work for a culturally centric team based in Crawley who are looking for a Customer Service Representative to join them on a permanent basis.The client is a global business but within the Crawley office they have a real family feel where everyone works together to achieve a common goal.

This role has excellent scope for progression whether that be within the team or within the business in other departments. Benefits: Free parking, 34 days holiday including bank holidays, excellent pension, excellent welling support programme and more!This is a fast-paced role so experience within a phone-based environment is key and experience working within an environment when you have to multitask is also key.

Responsibilities: * Processing a range of customer orders* Support all stakeholders through the process ordering process and provide efficient aftercare * Dealing with a range of queries from suppliers, clients and customers through email and phone* Working with other departments to ensure the right customer journey is provided* Go over and beyond to provide excellent customer service at all times* Ensure complaints, if they arise are dealt with professionally

Experience and skills required: * Experience working within a phone based environment* Experience working within a fast paced environment

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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