Customer Service Representative
24,000 - 25,000 (DOE) plus bonus and excellent benefits, training and progression
Permanent
Crawley - 100% Office Based

Do you have a passion for delivering excellent customer service?

Do you want to work for company that offers top class training and progression?

Do you have a good telephone manner?

My client is a successful, global business where you will be playing a pivotal role in ensuring a first-class service is provided to clients and colleagues.

Working as part of a small, supportive and friendly Team, as a customer service representative you will be responsible for:

Answering incoming enquiries for business-to-business customers via telephone, email and live chat
Processing customer orders, handle enquiries and monitor orders
Liaising with various departments regarding stock, deliveries and dispatch of order

To be successful in this role, you will have:

Previous experience of working within a customer service role / call centre preferred
Excellent telephone manner
Good command of the English language
Ability to learn new systems and processes
High attention to detail

Benefits and Hours:

Monday to Friday: The team alternate between 8.30am-4.30pm or 9.30am-5.30pm working hours on a rota basis.
Working one Saturday in six (8 per year) - hours are 8.30am - 2.30pm with a day off the following week
26 days holiday plus bank holidays
Up to 10% annual bonus
Increased pension contribution
Life Assurance
On-site parking
Brand new offices

This is a great opportunity to be part of an ever-growing business where the opportunity to progress and develop is available, they are looking to fill this role asap, so apply now to avoid disappointment!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Customer Service Advisor