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Customer Service Advisor

Michael Page
Posted 15 hours ago, valid for 12 days
Location

Crawley, West Sussex RH10 6GA, England

Salary

£22,585 - £23,000 per annum

Contract type

Full Time

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Sonic Summary

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  • An exciting opportunity is available for a Customer Service Advisor in Crawley with a discreet medical appliance supplier partnered with the NHS.
  • The role involves processing orders, managing queries, and investigating delivery issues while working closely with the warehouse team.
  • Candidates should possess effective telephone and communication skills, empathy, and confidence with new technologies.
  • The position offers a casual dress code, company events, on-site parking, and sick pay after probation.
  • A minimum of 1-2 years of customer service experience is preferred, with a competitive salary offered for the right candidate.

Are you an empathetic and confident customer service proffessional! My client has an exciting opportunity in Crawley to become a Customer Service Advisor!

Client Details

A discreet medical appliance supplier that offers a free prescription service in partnership with the NHS. They specialise in delivering medical appliances to your door, along with complimentary items with every order.

Description

* Processing orders on the phone for Nurses and Patients
* Managing queries relating to orders, products or other services
* Investigating any delays or delivery issues
* Working with the warehouse ensure all orders are processed on time.

Profile

* Effective Telephone and communication skills
* Has an empathetic ear and can communicate with people on all levels
* Excellent verbal and written communications
* Confidence with new technologies
* A problem solver
* Self-motivated and enjoys working within a team
* Can manage and priorities a wide variety of urgent tasks

Job Offer

* Casual dress code
* Company events
* On-site parking
* Sick Pay after Probation
* Supportive and Vibrant office environment

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