**Drive Your Career Forward with a Leading Luxury Automotive Group!**Crawley£39,000 + £9,500 bonus Are you ready to elevate your career by joining a renowned, luxury-focused automotive group? This is your chance to be part of an industry leader known for its high-end stock, unrivalled reputation, and dedication to exceptional service. As a key member of this prestigious team, you’ll enjoy fantastic career growth opportunities while playing an integral role in delivering a top-tier customer experience.Ben at TN Recruits Automotives is currently collaborating with an exceptional automotive company that prides itself on creating a work environment where staff feel appreciated, recognised, and motivated. As a Service Advisor, you'll play a key role in maintaining the group’s reputation for providing an inviting, seamless, and customer-focused service. Why This Opportunity Stands Out:

Exceptional Industry Leader: You’ll be joining a market leader in the luxury automotive space, known for its high standards and excellence in customer care.
Opportunities for Growth: With a strong emphasis on staff development, this role offers outstanding career progression prospects.
Team-Oriented Culture: You will be part of a supportive, expert team where your contribution is valued and rewarded.

Key Responsibilities:

Efficiently manage service appointments, coordinating between the workshop and customers.
Handle customer queries promptly to foster loyalty and retention.
Build strong relationships with customers and ensure clear, timely communication.
Provide outstanding customer service, guiding clients smoothly through their service journey.
Accurately explain completed work, ensuring customer understanding and satisfaction.
Meet and exceed productivity and customer satisfaction KPIs.
Stay compliant with manufacturer service requirements and uphold company safety standards.

What They’re Looking For:

A collaborative team player who excels in delivering exceptional customer service.
Experience in a customer-facing role is highly desirable.
A full UK driving licence.

This is a fantastic opportunity for someone looking to make their mark in a luxury-focused environment with vast potential for personal and professional growth. If you’re passionate about delivering top-tier service and eager to contribute to a forward-thinking and dynamic team, then Ben at TN Recruits Automotives wants to hear from you! / In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

Service Advisor

Customer Service Representative

Customer Service Representative

Customer Service Representative