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Junior Application Support Engineer
Salary: Up to 28,000 + Benefits
Our client is looking for a Junior Application Support Engineer to join their IT team. You will be providing software support on a variety of bespoke systems.
Key Responsibilities:
- Provide first-line support for IT, application, and software issues via phone, email, or chat.
- Log incidents and requests accurately in the ticketing system.
- Troubleshoot network, connectivity, and performance issues.
- Escalate complex issues to senior engineers and follow up on resolutions.
- Collaborate with teams across IT to resolve technical issues efficiently.
- Assist with system maintenance, script troubleshooting, and data integrity.
Key Skills & Experience:
- Understanding of ITIL, Active Directory, and JIRA.
- SQL experience
- Basic knowledge of network troubleshooting, Windows, and Linux OS.
- Proficient in Microsoft Office 365.
- Strong problem-solving and communication skills.
- A customer-focused approach and ability to work independently.
- Eagerness to learn and grow in the IT support field.
Ready to progress in your IT career? Apply today and join a team committed to growth, innovation, and success.
