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We are seeking to engage with an Electrically-biased Field Operations Manager to join a leading provider of specialist ventilation solutions.
This role is crucial in ensuring a high standard of service delivery, leading a team of field-based engineers across the South, and providing technical and operational support to maintain efficiency and quality.
This role requires a balance of hands-on Electrical expertise and people management, ensuring engineers are working safely, productively, and to the highest quality standards.
Key Duties & Responsibilities
- Lead and manage a team of field-based engineers, ensuring adherence to safety, productivity, and quality standards.
- Carry out site visits across the UK to coach and audit completed work, ensuring compliance with company and industry regulations.
- Provide electrical support and technical guidance to engineers and internal stakeholders.
- Develop and maintain a high-performing team, ensuring they receive the necessary training and support to carry out their roles effectively.
- Oversee scheduling, resource allocation, and workload management to maximise operational efficiency.
- Ensure all work is carried out in line with health and safety regulations, implementing best practices to maintain a safe working environment.
- Act as a key point of contact for customers, ensuring excellent service delivery and handling any escalations effectively.
- Collaborate with internal teams to drive continuous improvement, enhancing processes and service quality.
- Support stock control and asset management to ensure engineers have the necessary tools and equipment to complete their work.
The successful candidate will also take a lead role in mentoring and developing engineers, ensuring excellent customer service and compliance with health and safety regulations.
Skills & Experience Required
Essential:
- Previous experience managing a field-based Electrical engineering team.
- Hands-on electrical experience within a Commercial or Domestic environments as this will be leading technical teams.
- Strong knowledge of health and safety regulations and electrical safe systems of work.
- Ability to coach and mentor engineers, driving high standards of performance and development.
- Strong organisational and problem-solving skills.
- Excellent verbal and written communication skills, with the ability to engage with multiple stakeholders.
- IT proficiency, with experience using software for scheduling, reporting, and documentation.
- Full UK Driving licence & willingness to travel across the UK regularly.
Desirable:
- 18th Edition Wiring Regulations (C&G 5357 Level 3 Electrotechnical Qualification).
- IOSH Managing Safely Qualification.
- First Aid in the Workplace.
- Experience in ventilation systems or related industries.
Summary
Position: Field Operations Manager (South)
Location: Field-based, covering the South
Contract Type: Permanent
Salary: 50,000 - 55,000 + Company Vehicle, Fuel Card, Phone, Laptop etc
Start Date: ASAP
This is a fantastic opportunity for an experienced Electrically biased Field Operations Manager to take ownership of a team, drive operational excellence, and deliver outstanding customer service.
Ready to make an impact? Apply today!
