Assistant Food & Beverage Manager

The Copthorne Hotel London Gatwick is seeking a talented Assistant Food and Beverage Manager to work closely with management to ensure a high standard of customer service is maintained at all times.

As Assistant Food and Beverage Manager your Key Responsibilities Include:

• Planning and organisation of all Food & Beverage operations on a daily basis to ensure the smooth running of the department
• Managing and training the Food & Beverage team to deliver outstanding customer service
• Communicating effectively within the management team and attending meetings, as required
• Promptly responding to guest feedback and resolving to a satisfactory outcome.
• Work within budgeted guidelines in relation to Food and Payroll and ensure effective planning and forecasting of F & B activities
• Drive upsells and sales to maximize budgeted revenue
• Participating in Duty Management shifts, as required
• Achieving Food & Beverage Key Performance Indicators

As Assistant Food & Beverage Manager the essential skills required:

• Proven strong people management experience within Food & Beverage operations
• Attentive, professional customer service skills and leading by example to all
• An experienced individual at controlling costs eg payroll, stocks
• A motivational person who is passionate about developing, coaching and nurturing the team
• Experience of processing payments (ideally on Micros) would be advantageous
• A professional approach with the ability to work well under pressure
• Due to the nature of the role, you must be willing to work evenings and weekends

About the Hotel

The Copthorne Hotel London Gatwick is a charming 16th century farmhouse surrounded by landscaped gardens and tranquil woodlands. With easy access to Gatwick International Airport and a 30 minute journey from central London, the hotel is popular with leisure and business travellers alike.

The hotel offers comfortable guest rooms that come complete with all the comforts of home and feature internet access, tea and coffee making facilities and an iron and ironing board. Dining facilities include The Brasserie, which offers a buffet style menu and the Lion DOr Restaurant, which offers a traditional British menu. The Library Bar provides the ideal setting to enjoy traditional afternoon tea and light snacks.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 24 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into three collections; Lengs Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

For you

We offer a benefits package including:

Pension Plan

Meals Provided on Duty

Employee Discounted Accommodation

Employee Discount on Food & Beverage and Hotel Restaurants

Friends and Family, (discounted) Accommodation Rate

Length of Service related holiday scheme

Uniform (where applicable)

Long Service Awards

Employee of the Month / Year

Recommend a Friend Scheme

Free Car Parking

Free gym access on site

... As well as real opportunities to develop and gain promotion within the industry.

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.