To organise and supervise the unit in accordance with and to the standards required by Shark Club Ltd Group . To be responsible for the overall efficient and effective management of the bar , restaurant and conference under their control providing a quality service.. To ensure the efficient and economic use is made of all resources, including stock, team members and company assets. To assist the Food & Beverage Managers in the running of the F&B operations ensuring that all guests receive a high quality service. To assist in fulfilling the vision of the venue to put the guests at the heart of everything we do.
THE ROLE:
- To assist the F&B Manager in all operational requirements
- To ensure all available resources are used to their optimum, ensuring a smooth running and profitable operation.
- To lead a team to ensure a high level of customer satisfaction in all areas of the F&B operation including Bas, Restaurant, Conference and Banqueting
- To work events at the venue to ensure the highest standard of service
- To work alongside the F&B Managers, venue departments and relevant external contractors to co-ordinate events for our clients.
- Daily use and reporting on the Micros system.
- Ensure stock levels are maintained in line with forth-coming events calendar.
- To manage staff and casual recruitment, training, motivation, delegation and discipline.
- To ensure compliance to health & safety and food hygiene regulations and ensure all relevant legislation is adhered to.
- Any other reasonable duties as assigned by the F&B Manager
- To conduct and/ or contribute to pre-shift briefings and regular communications meetings, ensuring that they are effective and conducted as necessary
- To maximise colleague productivity through the use of multi-skilling, multi-tasking and flexible scheduling in order to meet the financial goals of the Department as well as the expectations of all people we serve
SKILLS & COMPETENCE REQUIRED:
- A minimum of 2 years experience of working in a similar environment ideally within the entertainment/leisure industry.
- Have knowledge and understanding of current Health & Safety Regulations.
- Be able to work under own initiative planning the departments work to ensure deadlines are achieved.
- Availability to work evenings and weekends
BENEFITS:
- 28 days holiday per annum
- Flexible schedule
- Pension
- Free Parking whilst on shift
- Rewards and recognition
- Growth opportunities
- Dedicated Training Programme
- EAP support and counselling
- Employee & Immediate Family Assistance Programme