Ocean Import Operator

Ocean Import Operator - Hybrid

Location: Basildon

Salary: up to 37,000 (DOE)

My client is looking for an experienced Ocean Import Operator to join their team based in Basildon. They are a leading global freight forwarder that was founded over 50 years ago. They have an annual multi million pound turnover and employ over 1,000 members of staff worldwide.

Package Benefits:

• Annual Salary: up to 37,000 (DOE)
• Full time: Monday to Friday - 9:00am-5:30pm (can be flexible)
• Flexible Working
• 25 days Holiday + Bank Holidays

• Be part of a dynamic team and company with a clear vision and strategy
• On-site Parking
• Excellent training programme
• Opportunities and encouragement for progression within the company

Key Responsibilities:

• Book freight with approved carriers/lines.
• To ensure a high level of customer service is provided to clients.
• Take requests and queries and resolve them effectively and efficiently.
• Communicate (using email, telephone and internet systems) with overseas agents and clients clearly, precisely and accurately and resolve issues and complaints in a timely manner.
• Ensure pre-alert documents are on hand prior to vessel arrival.
• Process supplier invoices.
• Maintain customer and supplier spreadsheets.

Requirements:

• Ocean freight experience.
• Import customs experience.
• Cargowise experience- preferred
• Experience working for a freight forwarding company.
• Excellent customer service.
• Good verbal and written communication.

#Ocean Import Operator #Ocean Import Coordinator, #Ocean Freight #Import Customs, #Freight Forwarding, #Freight Operations, #Sea Freight

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