People Operations Leader

Position: People Operation LeaderLocation: Remote or on-site as preferred. The candidate must be available for on-site meetings in the North of England when required.Salary: £57,600Duration: 12 Months Contract (potential for temp to perm in future)Hours: Monday to Friday 8am - 5pm

Overview of a People Operation Leader

Our client is looking for a People Operation's Leader with previous HR Business Partner or HR Manager experience. The main HR office is in the North of England and would be the ideal location. There is however, flexibility to work fully remote with requirement to attend business meetings on site for which travel costs can be expensed. The People Operations Leader, reporting to the HR Regional Manager, resolves HR query escalations, leads employee relations and supports managers in executing talent action plans. Collaborating with COEs and HRBPs, they play a critical role in enhancing the employee experience and communicating HR programs and policies.

Responsibilities of a People Operation Leader

• Ensure legal and regulatory compliance for HR policies and employee lifecycle processes in supported countries.
• Manage complex People Operations casework, including dispute resolutions, disciplinaries, grievances, and organisational restructuring.
• Address workplace complaints and escalate issues to relevant corporate groups when necessary.
• Respond to complex HR questions from managers and employees, providing accurate guidance on policies and procedures.
• Develop and utilize HR tools, support talent-related actions, and manage union or works council activities, ensuring fair and consistent discipline.

Key competencies of a People Operation Leader

• Leadership Capabilities: Positive outlook, high standards, collaborative teamwork.
• Presence: Credibly represent the company and influence positive outcomes.
• Change Management: Confidently lead and present policy/procedure changes.
• Integrity: Adhere to company values, confront inconsistent behaviour, honor commitments.
• Problem Solving & Decision Making: Thorough evaluations, make informed decisions, and recommendations.

Benefits:

26 Days Holiday + Bank Holidays

Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.Consultant - Charlie Shepherd