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Customer Service Advisor

PDR Solutions Ltd
Posted a day ago, valid for 2 days
Location

Crockhurst Street, Kent TN11 0NX, England

Salary

£24,500 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Service Advisor at a leading insurance broker in Kent, requiring recent customer service experience and the ability to work 1 in 3 Saturdays.
  • Responsibilities include providing friendly service, handling customer inquiries via phone and email, and maintaining accurate filing systems.
  • Candidates should possess excellent telephone skills, attention to detail, organizational abilities, and proficiency in Microsoft Office.
  • The role offers a salary of £25,000 per year and includes ongoing training, success celebrations, weekly snack deliveries, and free on-site parking.
  • Working hours are Monday to Friday from 9am to 5pm, with Saturday hours from 9am to 2pm on a rotational basis.

Do you have recent Customer Service experience?

Are you confident speaking with people on the phone?

Do you like working as part of a team?

Can you work 1 in 3 Saturday's?

Our client, one of Kent's leading Insurance brokers, are seeking a Customer Service Advisor to join their busy Customer Service department. 

As a Customer Service Advisor you will be responsible for:

  • Providing a focused and friendly service to all Customers.
  • Handling a range of enquiries from customers by telephone and email.
  • Scanning incoming documentation and actioning or distributing appropriately.
  • Maintaining secure and accurate filing systems.

The ideal Customer Service Advisor will have:

  • Excellent telephone manner
  • Strong attention to detail,
  • Good organisational skills
  • Good working knowledge of Microsoft Office

Other company benefits include:

  • Ongoing training and development
  • Success celebrations and rewards including company nights out
  • Weekly snack deliveries
  • Free on-site parking.

This is an office-based role, working hours are Monday to Friday 9am-5.00pm and 1 in 3 Saturdays 9am-2pm.

This is a fantastic opportunity for anyone looking for an office based role.

To apply please send your CV or call the office for further details.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.