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Customer Service Representative

PDR Solutions Ltd
Posted 8 hours ago, valid for 4 days
Location

Crockhurst Street, Kent TN11 0NX, England

Salary

£24,500 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Service Representative at a leading insurance broker in Kent.
  • Candidates should have a good working knowledge of Microsoft Office and excellent communication skills.
  • The role involves providing customer service via phone and email, handling inquiries, and maintaining filing systems.
  • Working hours are Monday to Friday from 9 am to 5 pm, with one Saturday shift every three weeks from 10 am to 2 pm.
  • The salary for this role is competitive and commensurate with experience, ideally requiring prior experience in customer service.

Are you committed to providing excellent Customer Service?

Are you a team player?

Can you work 1 in 3 Saturday's?

My client, one of Kent's leading Insurance brokers, are seeking aCustomer Service Representativeto join their busy department.This is a fantastic opportunity for anyone looking for an office based role.

As Customer Service Representativewill be responsible for:

  • Providing a focused and friendly service to all Customers.
  • Handling a range of enquiries from customers by telephone and email.
  • Scanning incoming documentation and actioning or distributing appropriately.
  • Maintaining secure and accurate filing systems.
  • Maintaining an acceptable level of product knowledge by keeping up to date with product developments.

The ideal Customer Service Representativewill be confident communicating with customers over the phone and email, have agood working knowledge of Microsoft Office and be well organised.

Working hours are Monday to Friday 9am-5pm and 1 in 3 Saturdays 10am-2pm.

Company benefits include:

  • Ongoing training and development
  • Success celebrations and rewards including company nights out
  • Weekly snack deliveries
  • Free on-site parking.

If you feel that you possess a strong attention to detail, have an excellent telephone manner and great interpersonal skills then this could be the job for you!

To apply please send your CV or call the office for further details.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.