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- Location: Croydon
- Job Type: Full-time
I am looking for a Sales Consultant & Administrator to join a great client and entrepreneurial team. This new role offers a fantastic opportunity for someone with the right skills and attitude to build a successful career in sales and marketing.
Day-to-day of the role:- Serve as the first line of contact for customer enquiries, issues, or complaints over the phone.
- Create and manage quotes for consumers and small orders and assist with quotes for existing projects.
- Follow up on leads, quotes, and project statuses to ensure timely progression and closure.
- Investigate quality issues with the support of the Product Support Manager (PSM).
- Organise returns and coordinate the resending of lost or missing parts with the support of the PSM.
- Support marketing projects and campaigns to enhance brand visibility and engagement.
- Maintain office procedures, ensuring that filing systems and databases are properly used and kept up to date.
- Perform ad hoc duties and provide sales administration support as required.
- 1-3 years of experience in specification sales, sales administration, or customer service within the building products sector.
- Formal training in sales and/or account management.
- Proficiency in raising sales quotes and managing customer relationships.
- Excellent communication skills, with the ability to be polite, professional, and persuasive.
- Strong planning and organisational skills, with a focus on prioritising workload and multitasking.
- High attention to detail and a focus on accuracy.
- Experience with Sage programs and full proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, Teams).
- 25 days holiday plus 8 public holidays.
- 10% bonus if company sales targets are achieved (usually 10 months out of 12).
- Quarterly profit share bonus.
- Pension and cycle to work schemes available after successful completion of probation.
- Excellent career prospects in a growing and dynamic business.
To apply for this Sales Consultant & Administrator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in joining our team.
