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Customer contact centre information clerk
Call Centre / Customer Service

Call Centre / Customer Service

Berry Recruitment

Posted 13 hours ago, valid for 13 days

Croydon, Surrey CR0 5RD

£20,000 - £24,000 per annum

Part Time

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Sonic Summary

A Call Centre Customer Service Advisor is needed for a Temp to Perm position with working hours from Monday to Friday, 9am to 5pm.
Candidates should have experience with digital systems, including platforms like Zendesk and Shopify, as well as knowledge of warehouse management systems such as People Vox.
The role involves managing customer inquiries via Instagram direct messages and resolving issues related to deliveries and damaged items.
Applicants are expected to achieve KPIs related to the daily completion of customer emails and messages, with a salary of £100 per day.
Interested candidates should apply with an updated CV and must have at least one year of relevant experience.

Call Centre Customer Service Advisor Required

This will be a Temp to Perm position.

Monday to Friday 9am till 5pm

You will be working on digital systems, which could involve working on the following platforms

Zendesk

Shopify

Chat Box

You will also need knowledge on working on Warehouse management systems People Vox

Dealing and replying to instagram direct messages

Sorting issues with deliveries, wrong or damaged items received.

Achieving KPI's on daily completion of customer emails and messages.

Benefits:

*Access to GP helpline service

*On line Health assessment service

*Access to advise /support services

*Access to a range of money saving offers

*Discounted memberships at over 2,500 gyms

*Recommend a friend and receive £100 pound voucher of your choice

If you believe you would be suitable for the above mentioned position ,we would like to hear from you.

Please apply now with your up-dated CV

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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