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Call Centre / Customer Service

Berry Recruitment
Posted 7 hours ago, valid for 13 days
Location

Croydon, Surrey CR0 4PS

Salary

£11.5 per hour

Contract type

Part Time

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Sonic Summary

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  • A Call Centre Customer Service Advisor position is available as a Temp to Perm role, requiring Monday to Friday availability from 9am to 5pm.
  • Candidates should have experience working with digital systems, including platforms like Zendesk, Shopify, and People Vox, along with knowledge of warehouse management systems.
  • Responsibilities include handling customer inquiries via Instagram direct messages, resolving delivery issues, and achieving daily KPI targets for email and message responses.
  • The position offers various benefits, including access to health services, gym discounts, and a referral bonus of £100 for recommending a friend.
  • Experience in a similar role is preferred, and the salary details are not specified in the job description.

Call Centre Customer Service Advisor Required

This will be a Temp to Perm position.

Monday to Friday 9am till 5pm

You will be working on digital systems, which could involve working on the following platforms

Zendesk

Shopify

Chat Box

You will also need knowledge on working on Warehouse management systems People Vox

Dealing and replying to instagram direct messages

Sorting issues with deliveries, wrong or damaged items received.

Achieving KPI's on daily completion of customer emails and messages.

Benefits:

*Access to GP helpline service

*On line Health assessment service

*Access to advise /support services

*Access to a range of money saving offers

*Discounted memberships at over 2,500 gyms

*Recommend a friend and receive 100 pound voucher of your choice

If you believe you would be suitable for the above mentioned position ,we would like to hear from you.

Please apply now with your up-dated CV

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.